Privacy Policy

Depending on how you use the site, we may collect:

We may process personal data to:

• Respond to inquiries.
• Provide trial access.
• Process orders and activate plans.
• Deliver login details.
• Provide setup and technical support.
• Confirm payments.
• Prevent fraud and abuse.
• Apply market-specific language, pricing, or routing.
• Keep the website secure.
• Diagnose service issues.
• Meet legal obligations.
• Establish, exercise, or defend legal claims.

Depending on the activity, we rely on one or more of the following bases:

• Performance of a contract.
• Pre-contractual steps taken at your request.
• Compliance with a legal obligation.
• Legitimate interests, such as security, fraud prevention, and customer support.
• Consent, where required by law.

When you submit a contact form on the website, the details may be securely forwarded to our private Telegram support bot so our team can respond.

The message may include:

• Your name.
• Email address.
• Subject.
• Message.
• Active market or language.
• Page URL.
• Time of submission.
• IP address and approximate country or region, where available.

Telegram is used as an internal notification channel. We do not intentionally send payment card data, account passwords, or unnecessary sensitive information through the bot.

Please don't enter passwords, full payment card details, or other sensitive information into the contact form.

When you click a WhatsApp button, you're redirected to WhatsApp with a prepared message.

Your interaction with WhatsApp is subject to WhatsApp's own terms of use and privacy practices.

We receive the information you choose to share during the conversation.

Payments may be processed through TWINT, banks, card processors, PayPal, or other payment providers available to you.

These providers process payment information under their own privacy policies.

IPTVCore doesn't sell or trade payment card data.

Our website may use service providers for:

• Hosting and content delivery.
• Domain and DNS services.
• Payment processing.
• Email.
• Telegram notifications.
• WhatsApp communication.
• Security and fraud prevention.
• Website diagnostics.

These providers may process limited personal data, to the extent needed to deliver their services.

We don't sell personal data.

We only share information:

• With service providers acting on our behalf.
• As needed to process a payment or plan.
• As needed for security or fraud prevention.
• As required by law, court order, or a competent authority.
• In connection with a lawful business transfer, subject to appropriate safeguards.

We retain personal data only as long as reasonably needed for:

• Order fulfillment.
• Support.
• Accounting and legal obligations.
• Fraud prevention.
• Dispute resolution.

Contact form submissions and support conversations are deleted or anonymized once no longer needed.

Payment and accounting records may be kept for the period required by law.

We use reasonable technical and organizational measures to protect information against:

• Loss.
• Unauthorized access.
• Disclosure.
• Alteration.
• Misuse.

No internet-based system can be guaranteed to be completely secure.

Some service providers may process information outside Switzerland or the EEA.

Where required, we use a recognized legal transfer mechanism or rely on another lawful basis for the transfer.

The website may use essential cookies or similar technologies needed for:

• Security.
• Language or market routing.
• Form functionality.
• Session continuity.
• User preferences.

Non-essential analytics or advertising technologies should only be enabled when a suitable legal basis exists and, where required, valid consent has been obtained.

Depending on applicable law, you may have the right to:

• Request access to your personal data.
• Have inaccurate data corrected.
• Request deletion.
• Restrict processing.
• Object to certain processing.
• Receive portable data.
• Withdraw consent that was given.
• Lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or the competent authority.

To exercise a data protection right, contact:

support@iptvcore.com

We may need to verify your identity before processing the request.

The service is intended for adults.

We don't knowingly collect personal data from children who are not legally able to purchase the service.

The website may link to third-party sites, apps, or services.

IPTVCore isn't responsible for their content, security, or privacy practices.

We may update this privacy policy to reflect legal, technical, or business changes.

The current version is published on iptvcore.com with an updated date.

For privacy-related questions or concerns:

Website: iptvcore.com

Email: support@iptvcore.com