Privacy Policy
Last updated: 27 July 2026
Available here in English, this policy walks through what personal data IPTVCore picks up from people visiting or buying from us in Belgium, the way we use, store, and safeguard it, whether that's through browsing iptvcore.com, sending us a message, asking for a free trial, or signing up for a subscription.
Serving customers across Belgium comes with a duty to follow the data-protection rules in force here, GDPR among them; every processing activity rests on a proper legal footing and stays limited to what its specific purpose genuinely requires.
1. Information We Collect
Your particular way of using the site shapes exactly what ends up in our hands, which may cover:
Information You Provide
- Your name.
- Your email address.
- Your phone or WhatsApp number.
- Order details.
- The subscription plan you picked.
- Number of devices requested.
- Payment-confirmation details.
- Messages sent through a contact form.
- Your free-trial request.
- Conversations with our support team.
- Device or app details you share while we help you troubleshoot.
Technical Information
Our hosting and security infrastructure may automatically capture the following while you browse:
- IP address.
- An approximate country, region, or city.
- Browser type.
- Device type.
- Operating system.
- The page you arrived from.
- The page you requested.
- Date and time of the visit.
- Security and diagnostic data.
An IP-based location is nothing more than a rough estimate, and accuracy drops further if you're connecting through a VPN, routing via a proxy, on mobile data, or sharing a connection with others.
2. Why We Use Your Information
Personal data may get processed by us for purposes such as:
- Reply to your enquiry.
- Give you access to a free trial.
- Process and activate your subscription.
- Send you your login details.
- Help with setup and answer technical questions.
- Confirm a payment.
- Prevent fraud and abuse.
- Match the language, pricing, or routing to the Belgian market.
- Keep the site secure.
- Look into a service issue.
- Meet a legal obligation.
- Build, assert, or protect our position on a legal matter.
3. The Legal Bases We Rely On
One or more of the grounds below supports each of our processing activities, depending on the circumstances:
- Carrying out the contract we have with you.
- The groundwork you request from us ahead of any contract being finalised.
- A legal duty that falls on us.
- Legitimate interests on our side, covering things like keeping the platform secure, cutting down on fraud, and running customer support.
- Consent from you, whenever that's what the law demands.
4. Contact Forms and Telegram
A message you submit through our contact form might get routed, over a secure channel, to our internal Telegram bot, letting our team respond without delay.
That message can include:
- Your name.
- Your email address.
- The subject line.
- Your message.
- Whichever market or language setting you're using right then.
- The page URL.
- The time it was sent.
- Your IP address and, where available, an approximate country or region.
As an internal notification channel and nothing more, Telegram never knowingly receives card numbers, account passwords, or other sensitive material that doesn't belong in that bot.
A password, a complete card number, or anything else sensitive is best left out of whatever you type into that contact form.
5. WhatsApp Communications
A WhatsApp button, once tapped, opens the app with your message pre-filled and ready to send.
WhatsApp's own rulebook, terms and privacy practices alike, takes over from that moment forward.
We only see what you choose to tell us during that chat.
6. Payments
Bancontact is one of the options on offer, alongside banks, card processors, PayPal, and other payment routes we make available for handling your purchase.
Its own privacy policy governs how each provider deals with the payment details it processes.
IPTVCore never sells or trades card data.
7. Hosting and Technical Providers
Our site may lean on outside providers for:
- Hosting and content delivery.
- Domain and DNS services.
- Payment processing.
- Sending email.
- Telegram notifications.
- WhatsApp messaging.
- Security and fraud prevention.
- Technical diagnostics for the site.
What personal data these providers can see stays capped at the minimum their particular service genuinely calls for.
8. Data Sharing
We never sell your personal data to anyone.
We only pass it on:
- If it's called for to keep things secure or push back against fraud.
- If a law, a court, or a competent authority obliges us to.
- In the event of a business sale or transfer, wrapped in the appropriate safeguards.
- With providers carrying out work for us.
- To get a payment through, or a subscription completed.
9. How Long We Keep Data
We only hold on to personal data for as long as is reasonably needed to:
- Fulfil orders.
- Provide support.
- Meet accounting and legal obligations.
- Prevent fraud.
- Resolve a dispute.
Once they've served their purpose, we erase or anonymise whatever came in through the contact form and any support conversation record.
Whatever retention period the law sets is what governs how long we hang on to accounting and payment records.
10. Security
A set of reasonable technical and organisational safeguards stands between your data and things like:
- Loss.
- Access by anyone unauthorised.
- Unwanted disclosure.
- Alteration.
- Misuse.
Total security is a promise no internet-connected system can genuinely make.
11. Transfers Outside Belgium
Some of our providers may process data outside the country where IPTVCore is established, or outside the EEA.
Should that occur, a properly recognised transfer mechanism comes into play, or, failing that, another lawful basis that justifies moving the data.
12. Cookies and Similar Technology
Certain essential cookies, or comparable technology, may run on the site to support:
- Security.
- Routing you to the right language or market.
- Making forms work properly.
- Keeping your session going.
- Remembering your preferences.
Analytics or advertising cookies that aren't essential stay off unless a proper legal basis exists and, when called for, you've given your consent.
13. Your Rights
Whatever rights are on offer to you will hinge on your own governing law, and could include the ability to:
- Ask that a specific use of your data be scaled back.
- Push back against a particular way we're processing your data.
- Get a copy of your data in a format you can move elsewhere.
- Pull back a consent you'd previously handed over.
- File a complaint with Belgium's Data Protection Authority, or any other regulator with jurisdiction.
- Request a look at the personal data we hold on you.
- Get something fixed if the data we hold is wrong.
- Have your data wiped from our records.
Reach out to the address below if you'd like to put any of these rights into action:
support@iptvcore.com
Confirming who you are might come first, before your request gets acted on.
14. Children
Adults are who this service is built for.
Anyone below the legal age required to buy this service won't have their personal data knowingly gathered by us.
15. Links to Other Sites
From time to time, a link on our site will take you to an app, service, or page run by someone else entirely.
What happens on those third-party destinations, their content, security, and privacy practices, sits outside our control and outside our responsibility.
16. Changes to This Policy
Legal, technical, or business developments may prompt us to revise this Privacy Policy from time to time.
iptvcore.com always hosts whichever version is newest, complete with the date it was last revised.
17. Contact
For any question or request about privacy:
Website: iptvcore.com
Email: support@iptvcore.com
