Privacy Policy
Last updated: 27 July 2026
IPTVCore serves customers across Sweden, and this English version of our privacy policy explains what happens to your information from the moment you land on iptvcore.com through to any support conversation, trial request, or subscription purchase that follows.
GDPR governs how personal data is handled here, the same as anywhere else in the EU, which means every use of your information needs a lawful basis behind it and has to stay proportionate to whatever we're actually trying to accomplish.
1. The Personal Data We Handle
The exact information gathered varies with how you use iptvcore.com, but it generally falls into the categories below:
Details You Provide Yourself
- How many devices you want the subscription to cover.
- Your free-trial request, if you submit one.
- The name you give us.
- Whatever you tell our support team during a chat.
- A phone or WhatsApp number, where you provide one.
- Confirmation details tied to a completed payment.
- Details about your device or app that come up while we're troubleshooting together.
- Your email address.
- The subscription plan you decide on.
- Specifics tied to placing an order.
- Anything you write into one of our contact forms.
Data Collected Automatically
Our hosting and security tooling automatically notes a handful of technical details each time you visit, such as:
- Which operating system you're running.
- The date and time you visited.
- Your IP address.
- Diagnostic and security-related data.
- A rough sense of your country, region, or city.
- The type of device you're using.
- The page you arrived from.
- Your browser type.
- Which page you requested.
A VPN, proxy, mobile carrier, or shared connection can all skew an IP-based estimate considerably, so none of this data pins down your precise whereabouts.
2. Purposes Behind Our Processing
Personal data may be processed by us for reasons such as:
- Stopping fraud and abuse before it spreads.
- Getting to the bottom of service problems.
- Answering the questions you send us.
- Meeting obligations the law places on us.
- Setting you up with trial access.
- Establishing, pursuing, or defending a legal claim.
- Processing and switching on a subscription.
- Walking you through setup and technical support.
- Getting your login details to you.
- Routing you to the right language, pricing, and market.
- Confirming that a payment went through.
- Keeping the website itself secure.
3. Our Lawful Bases for Processing
We lean on one or more of the following legal bases, depending on what we're doing with your data:
- A legal obligation we're required to meet.
- Legitimate interests on our side, such as keeping things secure, stopping fraud, and supporting customers.
- Consent from you, wherever the law calls for it.
- Carrying out a contract we've entered into with you.
- Steps you asked us to take before any contract was signed.
4. Getting In Touch Through the Site and Telegram
Our support team reads incoming contact-form messages through a private Telegram bot, and whatever you submit on the site gets relayed there over a secure connection so someone can get back to you.
Depending on what you filled out, that relayed message might carry:
- The URL of the page you were on.
- Your IP address, plus an approximate country or region if we can tell.
- The name you typed in.
- The timestamp of when you hit send.
- Your email address.
- The body of your message.
- The market and language your browser was set to.
- Whatever subject line you entered.
We treat Telegram strictly as an internal alert system — card numbers, account passwords, and other sensitive material are never something we intentionally route through that bot.
For that reason, keep the contact form free of passwords, complete card numbers, and any other sensitive information.
5. Chatting With Us on WhatsApp
A pre-written message is waiting for you the moment you tap one of our WhatsApp buttons and get redirected into the app.
From that point forward, WhatsApp's own terms of use and privacy rules take over the conversation, not ours.
Whatever you choose to share in that exchange is the only thing that reaches us.
6. How Payment Works
Depending on the checkout option you pick, your payment might be routed through a bank, a card-processing company, PayPal, or another provider we offer.
Whichever provider ends up handling the transaction applies its own separate privacy policy to your payment data.
Under no circumstances does IPTVCore sell or trade card information.
7. Providers That Support Our Infrastructure
A number of outside vendors help keep the site running, covering areas that include:
- Processing payments.
- Guarding against security threats and fraud.
- Sending Telegram alerts.
- Hosting the site and delivering its content.
- Running diagnostics on the website.
- Handling our domain and DNS setup.
- Delivering our emails.
- Powering WhatsApp messaging.
Each of them only ever touches the slice of personal data required to do its specific job, and nothing more.
8. Who Else Sees Your Data
Selling your personal information is not something we do.
Sharing happens only under these narrow circumstances:
- When a law, court order, or competent authority compels it.
- As part of a legitimate business transfer, provided appropriate safeguards are in place.
- With service providers acting on our behalf.
- When it's necessary to finish processing a payment or subscription.
- When security needs or fraud prevention call for it.
9. How Long We Keep Information
Personal data stays on file only for as long as one of the following genuinely requires it:
- Providing ongoing support.
- Preventing fraud.
- Resolving a dispute.
- Fulfilling an order.
- Meeting accounting and legal obligations.
Once a contact-form submission or support conversation has served its purpose, we either delete it or strip out anything that could identify you.
The exception is payment and accounting records, which stay on file for however long the law obliges us to keep them.
10. Keeping Your Data Safe
A set of reasonable technical and organisational measures stands guard over your information, aimed at preventing:
- Information disclosed without your consent.
- Misuse of what we hold.
- Access by anyone who shouldn't have it.
- Accidental loss.
- Alteration nobody authorised.
That said, no internet-connected system can honestly promise to be completely immune to risk.
11. Transfers Outside Sweden and the EEA
It's possible that a provider we work with processes data in a country outside both where IPTVCore is established and the EEA.
When that's the case, the transfer rests on a recognised legal mechanism or another valid legal basis, as the situation demands.
12. Cookies and Comparable Tools
Certain essential cookies or similar technologies may run on the site to support:
- Keeping your session going without interruption.
- Keeping the site secure.
- Remembering the preferences you've set.
- Routing you to the right language or market.
- Making our forms work properly.
Anything beyond that baseline — advertising or analytics tools — only gets activated when we have a solid legal basis behind it, plus your valid consent wherever that's a requirement.
13. Rights Available to You
Subject to whichever law governs your situation, you may hold the right to:
- Object to a specific kind of processing.
- File a complaint with a data-protection authority.
- Get a portable copy of your data.
- Pull back consent you gave earlier.
- Request access to the personal data we hold.
- Ask that it be deleted.
- Have any inaccuracies corrected.
- Ask that processing be restricted.
Reach out to the address below to put any of these into effect:
support@iptvcore.com
Before acting on your request, we might first need to verify it's really you.
14. Minors
This is an adults-only service.
Nobody below the legal age required to buy the service should have personal data collected from them here knowingly.
15. Links to Other Sites
You may come across links on the site pointing toward apps, services, or websites run by other parties.
What those third parties do with security, privacy, or content is outside IPTVCore's control and responsibility.
16. Updates to This Document
This Privacy Policy gets revised from time to time to keep pace with legal, technical, or business changes.
You'll always find the latest version live on iptvcore.com, dated so you know when it was last touched.
17. Get in Touch
For anything related to privacy, whether a question or a formal request:
Website: iptvcore.com
Email: support@iptvcore.com
