Privacy Policy

Depending on how you use the website, we may collect:

We may process personal information to:

• Respond to enquiries.
• Provide trials.
• Process and activate subscriptions.
• Deliver login credentials.
• Provide setup and technical support.
• Confirm payments.
• Prevent fraud and abuse.
• Apply market-specific language, pricing, or routing.
• Maintain website security.
• Diagnose service problems.
• Comply with legal obligations.
• Establish, exercise, or defend legal claims.

Depending on the activity, we rely on one or more of the following legal bases:

• Performance of a contract.
• Steps requested before entering into a contract.
• Compliance with a legal obligation.
• Legitimate interests, such as security, fraud prevention, and customer support.
• Consent, where legally required.

When you submit a website contact form, the information may be securely forwarded to our private Telegram support bot so our team can respond.

The message may contain:

• Your name.
• Email address.
• Subject.
• Message.
• Active market or language.
• Page URL.
• Submission time.
• IP address and approximate country or region, where available.

Telegram is used as an internal notification channel. We do not intentionally send payment-card details, account passwords, or unnecessary sensitive information through the bot.

Do not include passwords, full payment-card details, or other sensitive information in the contact form.

When you click a WhatsApp button, you are redirected to WhatsApp with a prepared message.

Your interaction with WhatsApp is subject to WhatsApp's own terms and privacy practices.

We receive the information you choose to send through the conversation.

Payments may be handled through banks, card processors, PayPal, or other payment providers made available to you.

Those providers process payment information according to their own privacy policies.

IPTVCore does not sell or trade payment-card information.

Our website may use service providers for:

• Hosting and content delivery.
• Domain and DNS services.
• Payment processing.
• Email.
• Telegram notifications.
• WhatsApp communications.
• Security and fraud prevention.
• Website diagnostics.

These providers may process limited personal information where necessary to provide their services.

We do not sell personal information.

We may share information only:

• With service providers acting on our behalf.
• Where required to complete a payment or subscription.
• Where necessary for security or fraud prevention.
• Where required by law, court order, or competent authority.
• In connection with a legitimate business transfer, subject to appropriate safeguards.

We keep personal information only for as long as reasonably necessary for:

• Order fulfilment.
• Support.
• Accounting and legal obligations.
• Fraud prevention.
• Resolving disputes.

Contact-form submissions and support conversations are deleted or anonymised when they are no longer required.

Payment and accounting records may be retained for the period required by applicable law.

We use reasonable technical and organisational safeguards intended to protect information against:

• Loss.
• Unauthorised access.
• Disclosure.
• Alteration.
• Misuse.

No internet-based system can be guaranteed to be completely secure.

Some service providers may process information outside Austria or the EEA.

Where required, we use an accepted legal transfer mechanism or rely on another lawful basis for the transfer.

The website may use essential cookies or similar technologies required for:

• Security.
• Language or market routing.
• Form functionality.
• Session continuity.
• User preferences.

Non-essential analytics or advertising technologies should only be enabled where an appropriate legal basis and, where required, valid consent have been obtained.

Depending on applicable law, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion.
• Restrict processing.
• Object to certain processing.
• Receive portable data.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with a data-protection authority.

To exercise a privacy right, contact:

support@iptvcore.com

We may need to verify your identity before completing the request.

The service is intended for adults.

We do not knowingly collect personal information from children who are not legally permitted to purchase the service.

The website may link to third-party websites, applications, or services.

IPTVCore is not responsible for their content, security, or privacy practices.

We may update this Privacy Policy to reflect legal, technical, or business changes.

The latest version will be published on iptvcore.com with an updated date.

For privacy questions or requests:

Website: iptvcore.com

Email: support@iptvcore.com