Privacy Policy
Last updated: 7 August 2026
From the moment you land on iptvcore.com — browsing the site, getting in touch, requesting a trial, or subscribing in Poland — IPTVCore collects certain personal data about you. This page spells out exactly what, why, for how long, and how it stays protected.
Every bit of processing here follows Polish and European data-protection law, GDPR included where it applies, which means each individual use of your data must rest on a lawful basis and can never extend beyond what that purpose genuinely calls for.
1. Personal Data We Process
What exactly gets collected depends on how you use iptvcore.com, though it usually sorts into the categories below:
What You Hand Over Directly
- The email address you supply.
- The name you give us.
- The plan you go ahead and order.
- How many devices you'd like your subscription to cover.
- Specifics tied to placing an order.
- Your free-trial request, if you send one in.
- Confirmation details linked to a completed payment.
- A phone or WhatsApp number, should you choose to share one.
- Whatever you type into one of our contact forms.
- Details about your device or app that come up while we troubleshoot together.
- Anything you tell our support team while chatting with us.
Data We Collect Automatically
Our hosting and security tools log a handful of technical details automatically every time you drop by, including:
- Your browser type.
- Your IP address.
- The page you arrived from.
- The operating system you're running.
- A rough sense of your country, region, or city.
- The date and time of your visit.
- Diagnostic and security-related data.
- The kind of device you're using.
- The page you requested.
A VPN, proxy, mobile network, or shared connection can all skew an IP-based estimate, so none of this pins down your exact whereabouts.
2. Why We Process This Data
We may process personal data for reasons that include:
- Processing and activating a subscription.
- Giving you access to a trial.
- Walking you through setup and technical support.
- Answering the questions you send our way.
- Confirming that a payment has gone through.
- Getting to the root cause of service issues.
- Stopping fraud and abuse before it spreads.
- Making sure your login details actually reach you.
- Meeting obligations the law places on us.
- Routing you to the correct language, pricing, and market.
- Keeping the website itself secure.
- Establishing, pursuing, or defending a legal claim.
3. Our Legal Bases
Depending on what we're doing with your data, we lean on one or more of the following legal bases:
- Carrying out a contract we've entered into with you.
- Steps you asked us to take before any contract was signed.
- Legitimate interests on our side, such as security, fraud prevention, and customer support.
- A legal obligation we're bound to meet.
- Consent from you, wherever the law calls for it.
4. Contact Forms and Telegram
Our support team reads incoming contact-form messages through a private Telegram bot, and whatever you submit on the site travels there over a secure connection so someone can follow up with you.
Depending on what you filled in, that relayed message might include:
- The name you typed in.
- The email address you supplied.
- Whatever subject line you entered.
- The body of your message itself.
- The timestamp of when you sent it.
- The URL of the page you were on.
- The market and language your browser was set to.
- Your IP address, plus an approximate country or region if we can work one out.
We rely on Telegram strictly as an internal alert system — card numbers, account passwords, and other sensitive material are never something we deliberately send through that bot.
For that reason, please keep the contact form free of passwords, full card numbers, and other sensitive information.
5. Chatting With Us on WhatsApp
A pre-written message is ready and waiting the moment you tap one of our WhatsApp buttons, opening straight inside the app.
From that point forward, WhatsApp's own terms of use and privacy practices govern the conversation, not ours.
The only thing that reaches us is whatever you decide to share in that exchange.
6. How Payment Works
Depending on which option you pick at checkout, your payment might route through a bank, a card-processing company, PayPal, or another provider we offer.
Whichever provider ends up handling the transaction applies its own separate privacy policy to your payment details.
IPTVCore never sells or trades card information, under any circumstances.
7. Providers That Support Our Operations
A number of outside vendors help keep the site running, covering areas such as:
- Hosting the site and delivering its content.
- Processing payments.
- Delivering our emails.
- Guarding against security threats and fraud.
- Powering WhatsApp messaging.
- Managing our domain and DNS.
- Sending Telegram alerts.
- Running diagnostics on the website.
Each of them only ever touches the slice of personal data required for its specific job — nothing more.
8. Who Else Gets Access to Your Data
Selling your personal information isn't something we do.
Sharing only happens under the following narrow circumstances:
- When it's necessary to complete a payment or subscription.
- With service providers acting on our behalf.
- When a law, court order, or competent authority requires it.
- As part of a legitimate business transfer, provided appropriate safeguards are in place.
- When security concerns or fraud prevention call for it.
9. How Long We Retain Information
Personal data stays on file with us only for as long as one of the following genuinely requires it:
- Fulfilling an order.
- Preventing fraud.
- Resolving a dispute.
- Meeting accounting and legal obligations.
- Providing ongoing customer support.
Once a contact-form submission or a support conversation has served its purpose, we either delete it or strip out whatever could identify you.
The exception is payment and accounting records, which stay on file for however long the law requires.
10. How We Protect Your Data
Reasonable technical and organisational measures watch over your information to prevent:
- Alteration nobody authorised.
- Disclosure you never agreed to.
- Access by anyone who shouldn't have it.
- Misuse.
- Loss.
That said, no internet-connected system can honestly claim to be entirely risk-free.
11. Transfers Outside Poland and the EEA
A provider we work with may occasionally process data in a country outside both where IPTVCore is established and the EEA.
When that happens, the transfer rests on a recognised legal mechanism or another valid legal basis, depending on what the situation calls for.
12. Cookies and Similar Tools
Certain essential cookies or comparable technologies may run on the site to support:
- Our forms working the way they should.
- Security.
- Remembering the preferences you've set.
- Routing you to the right language or market.
- Your session running without interruption.
Anything beyond that baseline — advertising or analytics tools — is only switched on when we have a solid legal basis behind it, plus your valid consent wherever that's required.
13. Rights Available to You
Depending on which law governs your situation, you may have the right to:
- Request access to the personal data we hold about you.
- Receive a portable copy of your data.
- Have any inaccuracies corrected.
- Ask that processing be restricted.
- Withdraw consent you gave earlier.
- Ask that it be deleted.
- Object to a specific kind of processing.
- Lodge a complaint with a data-protection supervisory authority.
Reach out to the address below to exercise any of these:
support@iptvcore.com
Before acting on your request, we may first need to confirm it's genuinely you.
14. Minors
This is an adults-only service.
No one below the legal age required to purchase the service should knowingly have personal data collected from them here.
15. Links to Other Sites
You may come across links on the site leading to apps, services, or websites run by other parties.
Whatever those third parties do with security, privacy, or content sits outside IPTVCore's control and responsibility.
16. Updates to This Document
This Privacy Policy gets revised from time to time to keep pace with legal, technical, or business changes.
You'll always find the current version live on iptvcore.com, dated so you know when it was last updated.
17. Get in Touch
For anything related to privacy, whether it's a question or a formal request:
Website: iptvcore.com
Email: support@iptvcore.com
