Privacy Policy

What we collect depends on how you use the site. It can include:

We may process personal data to:

• Answer enquiries.
• Provide trial access.
• Process and activate subscriptions.
• Send login details.
• Provide setup help and technical support.
• Confirm payments.
• Prevent fraud and abuse.
• Apply language, pricing, or routing suited to your market.
• Keep the website secure.
• Diagnose service issues.
• Meet legal obligations.
• Establish, exercise, or defend legal claims.

Depending on the activity, we rely on one or more of these legal bases:

• Performing a contract.
• Steps taken at your request before entering into a contract.
• Meeting a legal obligation.
• Our legitimate interests — security, fraud prevention, and customer support, for example.
• Your consent, where the law requires it.

When you send a message through a contact form on the site, it may be forwarded securely to our private Telegram support bot so our team can reply.

That message can include:

• Your name.
• Email address.
• Subject line.
• Message content.
• The market or language you're browsing in.
• The page URL.
• The time it was submitted.
• Your IP address and approximate country or region, if available.

Telegram is used purely as an internal notification channel. We don't deliberately send card details, account passwords, or other sensitive data through the bot.

Please don't enter passwords, full card numbers, or other sensitive details into the contact form.

Clicking a WhatsApp button takes you to WhatsApp with a message already drafted for you.

Once there, your conversation is governed by WhatsApp's own terms and privacy practices.

We only see what you decide to send us during that chat.

Payments can go through banks, card processors, PayPal, or other providers we make available to you.

Each of those providers handles payment information under its own privacy policy.

IPTVCore never sells or trades payment-card data.

We may rely on outside providers for:

• Hosting and content delivery.
• Domain and DNS services.
• Payment processing.
• Email delivery.
• Telegram notifications.
• WhatsApp messaging.
• Security and fraud prevention.
• Website diagnostics.

These providers may handle a limited amount of personal data, only as needed to deliver their service.

We don't sell your personal information.

We share it only:

• With service providers working on our behalf.
• When needed to complete a payment or subscription.
• When needed for security or to prevent fraud.
• When the law, a court order, or a competent authority requires it.
• As part of a legitimate business transfer, with appropriate safeguards in place.

We hold on to personal data only for as long as it's reasonably needed for:

• Fulfilling orders.
• Support.
• Accounting and legal obligations.
• Fraud prevention.
• Resolving disputes.

Contact-form messages and support conversations are deleted or anonymised once we no longer need them.

Payment and accounting records may be kept for as long as the law requires.

We apply reasonable technical and organisational safeguards to protect information against:

• Loss.
• Unauthorised access.
• Disclosure.
• Alteration.
• Misuse.

No system connected to the internet can ever be guaranteed fully secure.

Some of our service providers may process data outside IPTVCore's country of establishment or the EEA.

Where that happens, we rely on a recognised legal transfer mechanism, or another lawful basis for the transfer, as required.

The site may use essential cookies or similar technology needed for:

• Security.
• Language or market routing.
• Form functionality.
• Session continuity.
• Remembering your preferences.

Non-essential analytics or advertising technology is only switched on where we have a proper legal basis and, where required, your valid consent.

Depending on the law that applies to you, you may be able to:

• Ask for access to your personal data.
• Have inaccurate data corrected.
• Ask us to delete it.
• Ask us to restrict processing.
• Object to certain processing.
• Receive your data in a portable format.
• Withdraw consent you previously gave.
• Lodge a complaint with a data-protection authority.

To exercise any of these rights, contact:

support@iptvcore.com

We may need to confirm your identity before acting on the request.

This service is intended for adults.

We do not knowingly collect personal data from anyone not legally old enough to purchase the service.

The site may link out to third-party websites, apps, or services.

IPTVCore isn't responsible for their content, security, or privacy practices.

We may update this Privacy Policy as legal, technical, or business needs change.

The current version is always published on iptvcore.com, along with its update date.

Questions or requests about privacy:

Website: iptvcore.com

Email: support@iptvcore.com