Privacy Policy
Last updated: 6 August 2026
This page sets out what happens to your personal data from the moment you land on iptvcore.com, whether that's browsing the site, reaching out to us, requesting a trial, or going ahead with a subscription in Norway.
Processing here follows Norwegian and European data-protection law, GDPR included as it applies through the EEA agreement, meaning every single use of your data needs a lawful basis and can never go further than the purpose actually requires.
1. Personal Data We Process
Exactly what gets collected depends on how you use iptvcore.com, but it typically falls into the categories below:
What You Give Us Directly
- Your email address.
- Anything you type into one of our contact forms.
- The plan you decide to order.
- The name you give us.
- A phone or WhatsApp number, if you choose to share one.
- Details about your device or app that surface while we troubleshoot together.
- Confirmation details tied to a completed payment.
- Specifics tied to placing an order.
- Your free-trial request, if you submit one.
- Whatever you tell our support team during a conversation.
- How many devices you'd like the subscription to cover.
Data Collected Automatically
Our hosting and security tools automatically log a handful of technical details every time you visit, including:
- Your browser type.
- The kind of device you're using.
- The page you arrived from.
- Your IP address.
- The date and time of your visit.
- The page you requested.
- A rough sense of your country, region, or city.
- Diagnostic and security-related data.
- The operating system you're running.
A VPN, proxy, mobile network, or shared connection can all throw off an IP-based estimate, so none of this pinpoints your exact location.
2. Why We Process This Data
We may process personal data for reasons such as:
- Answering the questions you send us.
- Confirming that a payment has gone through.
- Making sure your login details reach you.
- Stopping fraud and abuse before it spreads.
- Processing and activating a subscription.
- Routing you to the right language, pricing, and market.
- Establishing, pursuing, or defending a legal claim.
- Getting to the root cause of service issues.
- Meeting obligations the law places on us.
- Walking you through installation and technical support.
- Giving you access to a trial.
- Keeping the website itself secure.
3. Our Legal Bases
Depending on what we're doing with your data, we rely on one or more of the following legal bases:
- Carrying out a contract we've entered into with you.
- Steps you asked us to take before signing any contract.
- Consent from you, wherever the law requires it.
- A legal obligation we're required to meet.
- Legitimate interests on our side, such as security, fraud prevention, and customer support.
4. Contact Forms and Telegram
Our support team reads incoming contact-form messages through a private Telegram bot, and whatever you submit on the site is relayed there over a secure connection so someone can get back to you.
Depending on what you filled in, that relayed message may include:
- The body of your message.
- The market and language your browser was set to.
- The name you typed in.
- Your IP address, plus an approximate country or region if we can determine one.
- Whatever subject line you entered.
- The URL of the page you were on.
- Your email address.
- The timestamp of when you sent it.
We use Telegram strictly as an internal alert system — card numbers, account passwords, and other sensitive material are never something we intentionally send through that bot.
For that reason, keep the contact form free of passwords, full card numbers, and other sensitive information.
5. Chatting With Us on WhatsApp
A pre-written message is ready for you the moment you tap one of our WhatsApp buttons, and it opens directly inside the app.
From that point on, WhatsApp's own terms of use and privacy practices govern the conversation, not ours.
The only thing that reaches us is whatever you choose to share in that exchange.
6. How Payment Works
Depending on the option you pick at checkout, your payment might route through a bank, a card-processing company, PayPal, or another provider we offer.
Whichever provider ends up handling the transaction applies its own separate privacy policy to your payment details.
IPTVCore never sells or trades card information, under any circumstances.
7. Providers That Support Our Operations
A number of outside vendors help keep the site running, covering areas such as:
- Hosting the site and delivering its content.
- Powering WhatsApp messaging.
- Running diagnostics on the website.
- Processing payments.
- Delivering our emails.
- Managing our domain and DNS.
- Guarding against security threats and fraud.
- Sending Telegram alerts.
Each of them only ever touches the slice of personal data required for its specific job — nothing more.
8. Who Else Gets Access to Your Data
Selling your personal information isn't something we do.
Sharing only happens under the following narrow circumstances:
- With service providers acting on our behalf.
- When it's necessary to complete a payment or subscription.
- As part of a legitimate business transfer, provided appropriate safeguards are in place.
- When security concerns or fraud prevention call for it.
- When a law, court order, or competent authority requires it.
9. How Long We Retain Information
Personal data stays on file with us only for as long as one of the following genuinely requires it:
- Meeting accounting and legal obligations.
- Resolving a dispute.
- Preventing fraud.
- Fulfilling an order.
- Providing ongoing customer support.
Once a contact-form submission or a support conversation has served its purpose, we either delete it or strip out anything that could identify you.
The exception is payment and accounting records, which stay on file for however long the law requires.
10. How We Protect Your Data
Reasonable technical and organisational measures guard your information to prevent:
- Access by anyone who shouldn't have it.
- Disclosure you never consented to.
- Misuse.
- Alteration nobody authorised.
- Loss.
That said, no internet-connected system can honestly claim to be entirely risk-free.
11. Transfers Outside Norway and the EEA
A provider we work with may occasionally process data in a country outside both where IPTVCore is established and the EEA.
When that happens, the transfer rests on a recognised legal mechanism or another valid legal basis, depending on what the situation calls for.
12. Cookies and Similar Tools
Certain essential cookies or comparable technologies may run on the site to support:
- Our forms working properly.
- Security.
- Routing you to the right language or market.
- Your session running without interruption.
- Remembering the preferences you've set.
Anything beyond that baseline — advertising or analytics tools — is only activated when we have a solid legal basis behind it, plus your valid consent wherever that's required.
13. Rights Available to You
Depending on which law governs your situation, you may have the right to:
- Have any inaccuracies corrected.
- Request access to the personal data we hold about you.
- Object to a specific kind of processing.
- Ask that processing be restricted.
- Withdraw consent you gave earlier.
- Ask that it be deleted.
- Receive a portable copy of your data.
- Lodge a complaint with a data-protection supervisory authority.
Reach out to the address below to exercise any of these:
support@iptvcore.com
Before acting on your request, we may first need to confirm it's genuinely you.
14. Minors
This is an adults-only service.
No one below the legal age required to purchase the service should knowingly have personal data collected from them here.
15. Links to Other Sites
You may come across links on the site leading to apps, services, or websites run by other parties.
Whatever those third parties do with security, privacy, or content sits outside IPTVCore's control and responsibility.
16. Updates to This Document
This Privacy Policy gets revised from time to time to keep pace with legal, technical, or business changes.
You'll always find the current version live on iptvcore.com, dated so you know when it was last updated.
17. Get in Touch
For anything related to privacy, whether it's a question or a formal request:
Website: iptvcore.com
Email: support@iptvcore.com
